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Earthwise Distribution
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FAQs

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Where are Furever Natural products sourced from?

All of our products come from only the best suppliers. All Furever Natural bone based products are sourced from the United States. In addition, all antlers are naturally shed elk antlers from the USA. All other products are sourced from high quality South American cattle, mainly in Brazil and Columbia.

What does “Low Odor” or “Odor Free” mean?

Both terms actually mean extremely low odor, there can still be a slight beef smell. When your dog’s saliva rehydrates the chew the smell may increase.

Can I leave my dog alone with chews and treats?

No. Dogs should at all times be supervised when they are enjoying their treats and chews.

What chew is best for my dog?

Every dog is unique! Check out “Choosing the Right Chew”

What if I have a problem with my order?

If you should have any issues with your order please contact us at, 818.904.2529 or email info@artvarkpet.com.

What separates us from our competition?

At Earthwise we take pride in our Pet Nutrition Certification Program. At least one individual per store has the Certified Pet Dietitian certification which enables them to be professional nutrition advisors for our furry family members.

How long will it take to receive my order?

Every order ships from our private label facility in Southern California. All orders ship in 24 hours of receiving. Orders received by 2:00pm PST will usually ship the same day, excluding weekends and holidays.

What do I do if iI receive bugs ?

If you receive bugs, please place them in the freezer until you contact us. We will send a return label once you reach out to us. Following FDA regulations, the product needs to be returned for quality control. Once the item is returned, we will provide a credit or replacement for the product.

Contact us today

  • daniel@artvarkpet.com
  • 818.904.2529

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FAQ’s

Wonder where we source our products from? Want to know the difference between "Low Odor" and "No Odor" products?
Check out our Frequently Asked Questions.
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